Phone calls past midnight now no phone line
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Phone calls past midnight now no phone line
23-11-2017 1:23 AM
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My wife managed to catch the 3rd ring nothing on the end of line except electronic buzzing background noise. In the next hour we couldn't ring out or indeed ring in from our mobile phones
Any suggestions?
Current time is 01:23
Thank you
Re: Phone calls past midnight now no phone line
23-11-2017 1:56 AM - edited 23-11-2017 1:57 AM
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Hi Roy,
A warm welcome to the forums. This is disconcerting. It sounds as though the caller has held the line "off hook" in effect blocking the line - a technique used by scammers to "demonstrate / suggest" that they have the ability to cut your phone line off.
What signal do your mobile phones hear - engaged or unavailable?
I take it you have no dial tone?
Is the internet working OK?
Try running the phone line trouble shooter (phone faults link below).
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Phone calls past midnight now no phone line
23-11-2017 7:00 AM
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Our mobiles tell us we are on a call
Internet seems fine and line is unlocked this morning. Weird
Re: Phone calls past midnight now no phone line
23-11-2017 8:31 AM
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Keep an eye on your phone bill less this was some odd ball phone scam.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Phone calls past midnight now no phone line
23-11-2017 11:15 AM
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@RoyM74 wrote:
electronic buzzing background noise.
To clarify - was it actually 'buzzing', similar to mains hum but higher pitched, or a series of fast-changing audio tones ie a data stream?
If the latter, then possibly a faulty or wrongly programmed fax machine or automatic telemetry device.
0030 seems an odd time to attempt a scam on a UK number.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Phone calls past midnight now no phone line
23-11-2017 1:56 PM
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Thanks all for helping so far
Re: Phone calls past midnight now no phone line
23-11-2017 1:59 PM
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Thanks for clarification. Hopefully it was a one off.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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