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Phone calls from scammers/phishers/spammers - it has to stop

FIXED
jeanners49
Grafter
Posts: 31
Registered: ‎07-06-2013

Phone calls from scammers/phishers/spammers - it has to stop

I'm sick to death of the number of silent calls we're getting on our home phone.  Nearly always from a random mobile number, sometimes an 00333 (India?) number, one from France last week.  We're getting at least 2 a day and I've blocked so many numbers recently that my phone has run out of space. What's the point of being ex-directory and signing up to TPS?  If I Google the numbers, they nearly always shows up as previously searched and are always cold callers/recorded messages re green energy or replacement windows.  Plusnet, you really need to do something about this.  How have they got my number?

5 REPLIES 5
BrightonRock
Pro
Posts: 469
Thanks: 124
Fixes: 7
Registered: ‎09-04-2016

Re: Phone calls from scammers/phishers/spammers - it has to stop

Do you have Plusnet Call Protect?

Anonymous
Not applicable

Re: Phone calls from scammers/phishers/spammers - it has to stop

They don’t have your number the calls are made using a random dialler and the number you have just happens to match that of the one dialled. As for the Ex-Directory and TSP the companies that makes these calls don’t care about it, never have and never will.

So one solution might be what @BrightonRock suggest or you own physical call blocking device on your phone line.

Baldrick1
Moderator
Moderator
Posts: 9,205
Thanks: 4,175
Fixes: 323
Registered: ‎30-06-2016

Re: Phone calls from scammers/phishers/spammers - it has to stop

Fix

@jeanners49

If you buy a phone fitted with BT call guardian such as the 6600 or 8600  and all your problems will go away. I’ve had the earlier 8500 model for at least 4 years with not one unwanted call.

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jeanners49
Grafter
Posts: 31
Registered: ‎07-06-2013

Re: Phone calls from scammers/phishers/spammers - it has to stop

Thanks to all for advice and help; it's time to buy a new phone!

Smiley

jeanners49
Grafter
Posts: 31
Registered: ‎07-06-2013

Re: Phone calls from scammers/phishers/spammers - it has to stop

Yes, but that doesn't seem to have helped.  I'm going to get a BT phone as someone else advised.