Phone call out going

[#1]

I cannot make any outgoing calls everything upto date

[#2]

Hi @judotim71,

I'm sorry to hear that you're experiencing this issue. Is this occurring on a landline phone or is it a Plusnet mobile that's affected?

[#3]

Landline

[#4]

Hi @judotim71, thanks for your post.

We've checked and can't detect any sort of issue with the actual line itself.

Can you tell us, then, what's happening when you try and make an outbound call?

[#5]

Get a wrong number tone or nothing at all

[#6]

Hi @judotime71, thank you for confirming that.

Testing your line still isn't picking up the cause of this problem from here. You can troubleshoot and report phone issues here, please let us know when you've reported it and we'll be able to progress this further for you.