Phone & Broadband NOT working since 17th September
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Phone & Broadband NOT working since 17th September
07-10-2014 1:08 PM
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Reported my phone line & broadband was not working on the 17th September 14, informed engineer would need to visit my property arranged for the 29th September but was cancelled, I offered 3 more time periods I was available , but no contact since the 29th September. Sent messages every day but nobody has come back to me, very unprofessional by Plusnet. Very important that the line & broadband are repaired.
Re: Phone & Broadband NOT working since 17th September
07-10-2014 1:33 PM
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Re: Phone & Broadband NOT working since 17th September
07-10-2014 2:41 PM
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Re: Phone & Broadband NOT working since 17th September
07-10-2014 4:13 PM
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Re: Phone & Broadband NOT working since 17th September
10-10-2014 3:19 PM
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Re: Phone & Broadband NOT working since 17th September
14-10-2014 1:13 PM
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Re: Phone & Broadband NOT working since 17th September
15-10-2014 11:19 AM
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Best wishes
Sharon
Re: Phone & Broadband NOT working since 17th September
15-10-2014 11:40 AM
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Re: Phone & Broadband NOT working since 17th September
21-10-2014 12:13 PM
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Re: Phone & Broadband NOT working since 17th September
21-10-2014 12:21 PM
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Glad to hear you're back online. I've commented on your faults ticket as a reminder to the faults team to process a refund of downtime when they review your ticket shortly.
Please let us know if you've got any further queries
Alex.
Re: Phone & Broadband NOT working since 17th September
16-11-2014 12:13 PM
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