cancel
Showing results for 
Search instead for 
Did you mean: 

Phone Transfer confirmed but wrong number listed

aeschylus
Dabbler
Posts: 12
Registered: ‎28-01-2014

Phone Transfer confirmed but wrong number listed

hi guys
I just got a email saying my phone transfer has gone through, but in the email you listed the wrong number?
should I call in about this?
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Phone Transfer confirmed but wrong number listed

Hi there,
We'll be able to renumber it once the order is complete, I believe your previous number will stay on the line until the order completes so there's not much chance it'll be reassigned before we place the renumber.
aeschylus
Dabbler
Posts: 12
Registered: ‎28-01-2014

Re: Phone Transfer confirmed but wrong number listed

Hi
I think I am being a little thick, I did not realise I would get a new number Smiley
if so can I keep it
Long story short I get numerous calls every day from people who are in trouble at the local courts as my number is very similar to courts line, and sky refused a number change so if I could have a new number that would be great Smiley
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Phone Transfer confirmed but wrong number listed

That actually makes things easier for us - the new number is what the line will have once it activates with us, so it saves us having to place the number port once your transfer is complete Smiley