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Phone - The order for this service has been rejected

steveuk
Grafter
Posts: 199
Registered: ‎02-02-2013

Phone - The order for this service has been rejected

Question #65849863
Not what i wanted to see really so any news on this will be very helpfull.
Had a feeling things would go wrong due to bloody TalkTalk, GRRRRR god damn mickey mouse company.
2 REPLIES 2
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Phone - The order for this service has been rejected

Hi there,
It looks like it's due to a mismatch on our suppliers address records, so when we've placed the order your details have not been found. We'll do the necessary work to get this modified although this will take a few days to process and get your order placed.  Keep an eye on the ticket  you've mentioned as we'll keep that updated.
Chris
steveuk
Grafter
Posts: 199
Registered: ‎02-02-2013

Re: Phone - The order for this service has been rejected

Cheers chris and thanks for the update, I updated the ticket with the correct house address and if they say its still wrong please tell them i know its right as i have lived here for 30 years  Grin
Mistakes happen for everyone so i can't moan and to be honest i am more than happy with the help from you guys and gals so far so keep up the good work  Wink