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Phone Not Working

FIXED
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Phone Not Working

@mag,

 

Ah okay, it was still showing as active on the fault, but no worries. 

 

The download was capped on your account because of DLM, this is what I've upped back to 40down as exchange side it was reset back up to 38Mbps. So you should see this increase I'd imagine by now, if not just reboot the router once and it should be back to normal. 

mag
Grafter
Posts: 52
Thanks: 9
Registered: ‎04-04-2015

Re: Phone Not Working

Thanks JOLO. Rebooting the router has got me to 35Mbps - pretty close to where I was and above the minimum guarantee.

Dave