Phone Line Went Live...
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Phone Line Went Live...
22-05-2012 3:48 PM
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Can I call Plusnet for advice if required between 8am-7pm if needed or do I have to wait until 7pm? Are such calls an exception and allowed?
If I do have to make a general call(Rare)to someone other than Plusnet between 8am-7pm to somewhere else do I pay for the calls via credit card? Am I charged a fee for doing so?
Thanks
Re: Phone Line Went Live...
22-05-2012 3:52 PM
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Call charges are added to the Direct Debit at the end of the billing month
Re: Phone Line Went Live...
22-05-2012 3:59 PM
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I don't plan to use the phone outside of the time agreed but in an emergency, well, an odd time that I might have to call out I don't mind paying by direct debit and a call here and there. I have no one to call on a regular baises...but I say that and then...
Re: Phone Line Went Live...
22-05-2012 4:00 PM
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your inclusive calls are between 7pm-7am, not 7pm-8am by the way.
Jojo
Re: Phone Line Went Live...
22-05-2012 4:19 PM
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Re: Phone Line Went Live...
22-05-2012 6:00 PM
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Do I need to contact anyone again regarding this side of things?
Re: Phone Line Went Live...
22-05-2012 6:41 PM
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I've checked your order and you are still ex-directory.
Re: Phone Line Went Live...
22-05-2012 8:25 PM
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Perhaps going ex-directory seems an awful thing to do but I really don't have more than a couple of relatives who know my number and I only have the line to access the internet. The computer and internet is about all that keeps me sane and interested in things at present...that and the radio...for now I just cannot get interested in the TV even though I purchased my first TV license and a new TV, it will have to last me for years...(well the previous one was 30 years old so its served its purpose...)In time I may get interested again or watch some TV via the net...
Again...thanks!
Re: Phone Line Went Live...
23-05-2012 11:05 AM
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Re: Phone Line Went Live...
24-05-2012 3:34 PM
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One was an 0800 number, the other was an 0845 number, Can you explain what will happen in such a situation? Luckily, EDF and NPower will phone me the next time not the other way around...I thought it easier to ask on the forum rather than try and look through all the tables of information, if that's ok...
Thank you...
Re: Phone Line Went Live...
24-05-2012 3:38 PM
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All 0800 calls are free of charge. The 0845 calls are part of your included minutes. Outside of your included minutes they are charged at 7.5p/min with a setup fee of 12.5p (one off).
http://www.plus.net/residential/tariffs/homephone.html
Re: Phone Line Went Live...
24-05-2012 3:44 PM
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Thanks again Jameseh ...
Re: Phone Line Went Live...
24-05-2012 4:34 PM
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Quote from: Oldjim All calls to Plusnet are included at any time
Call charges are added to the Direct Debit at the end of the billing month
Re: Phone Line Went Live...
24-05-2012 4:44 PM
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Re: Phone Line Went Live...
27-05-2012 4:46 AM
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Quote from: Jameseh Hi,
All 0800 calls are free of charge. The 0845 calls are part of your included minutes. Outside of your included minutes they are charged at 7.5p/min with a setup fee of 12.5p (one off).
http://www.plus.net/residential/tariffs/homephone.html
What do you mean by (0845 calls are part of the included minutes) i just thought they was free at all times, or do you have a set amount of minutes to use on these numbers?.
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