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Phone Line Only
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- Re: Phone Line Only
Phone Line Only
26-09-2014 2:42 AM
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Hi
Still got a 4 months or so left on the LRS but out of contract on the fttc broadband Service.
If the fftc broadband service is migrated to another isp eg aaisp would the account revert to the standard free dial up PAYG product for the remainder of the LRS?
Thanks
Still got a 4 months or so left on the LRS but out of contract on the fttc broadband Service.
If the fftc broadband service is migrated to another isp eg aaisp would the account revert to the standard free dial up PAYG product for the remainder of the LRS?
Thanks
Message 1 of 8
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Re: Phone Line Only
26-09-2014 9:09 AM
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There isn't a dial up option at all
Essentially it would just be a standalone phone with nothing else (not sure about email addresses etc,)
Essentially it would just be a standalone phone with nothing else (not sure about email addresses etc,)
Message 2 of 8
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Re: Phone Line Only
26-09-2014 9:33 AM
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Hi Webif,
Oldjim is pretty much spot on. It would just be downgraded to a free generic account (until the LRS runs out at least).
Just for the record - email addresses stay.
Matty
Oldjim is pretty much spot on. It would just be downgraded to a free generic account (until the LRS runs out at least).
Just for the record - email addresses stay.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 3 of 8
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Re: Phone Line Only
26-09-2014 2:36 PM
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Thanks guys.
Just one other thing, if say I add caller id (always handy over xmas would it be the normal bolt on 99p direct debit ?
Just one other thing, if say I add caller id (always handy over xmas would it be the normal bolt on 99p direct debit ?
Message 4 of 8
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Re: Phone Line Only
26-09-2014 3:04 PM
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Yep.
Should go on within 24 hours.
You'll get charged a pro rata fee for the first month to sync up with the billing date.
Matty
Should go on within 24 hours.
You'll get charged a pro rata fee for the first month to sync up with the billing date.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 5 of 8
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Re: Phone Line Only
08-10-2014 2:13 PM
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Thanks MattyC
Can I just check the account has reverted to the free generic option. As I see service notes saying close/cancel account
#92730071 / #92192810
Kind regards
Can I just check the account has reverted to the free generic option. As I see service notes saying close/cancel account
#92730071 / #92192810
Kind regards
Message 6 of 8
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Re: Phone Line Only
08-10-2014 6:55 PM
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Polite Bump
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Re: Phone Line Only
08-10-2014 6:57 PM
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Hi Webif,
Sorry for not getting back to you straight away.
Your account has been downgraded to phone only. Don't worry about those tickets, our billing team are aware that we have the intention our your account being a generic service.
Matty
Sorry for not getting back to you straight away.
Your account has been downgraded to phone only. Don't worry about those tickets, our billing team are aware that we have the intention our your account being a generic service.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 8 of 8
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