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Phone Line DEAD - Catch 22!

Posts: 893
Thanks: 1
Registered: ‎03-08-2007

Phone Line DEAD - Catch 22!

Please see Question #105367095 which I have raised today.
My Phone Line went DEAD some time last night and I was alerted by a friend calling my Mobile.
As an aside, my Broadband speed which is normally ~ 11.25Mbps, has slowed to a crawl at < 2Mbps though I am sure that this is a consequence of the Phone Line fault.
I have tried the usual diagnostics of using a Wired Handset, and plugging directly into the BT Openreach Filtered Faceplate.
I realise that it is the weekend but if any PlusNet agents are active here, please call me on the Mobile Number I have given in the Ticket.
Thank you for your attention, Robin
Plusnet Help Team
Plusnet Help Team
Posts: 8,761
Thanks: 1,383
Fixes: 464
Registered: ‎01-01-2012

Re: Phone Line DEAD - Catch 22!

Sorry for the delay.
I can see we're investigating this already.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team