Congratulations Plusnet, you have finally sorted out my phone billing dates. It took you long enough but finally you delivered. Maybe I will reconsider moving provider and stick around for a while longer to see what happens. Hope this is a sign that there are even more improvements to come in the future.
Hi, I'm sorry it took so long to sort this issue out, unfortunately the fix was much more complex once we started looking into the affected services. I hope you do reconsider moving, and if there is anything at all I can do to help shout up.