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Phone Bill.

Dabbler
Posts: 13
Thanks: 4
Registered: ‎10-04-2019

Phone Bill.

Just wondering something.  I have been charged £1.43 for a 7minute and 55 seconds phone call (of which the majority of the time I was kept waiting in a queue) to MyDentist yet I have a call allowance of 55 minutes.  The phone number I called is, 01938 (which is Welshpool in Wales) 552222, which is in the neighbouring town to me.   Is this right?

 

Thanks in advance.

3 REPLIES 3
Hero
Posts: 4,929
Thanks: 1,684
Fixes: 30
Registered: ‎30-07-2008

Re: Phone Bill.


@shazzbot wrote:

...yet I have a call allowance of 55 minutes.


Some confusion here I think.

Unless you have a calling package, calls are charged at 15p per minute, rounded up to the next whole minute.

So that's 8 × 15p = £1·20 plus 23p call set up fee = £1·43.

When you say 55 minutes perhaps you're thinking of the £55 credit limit

 

Image1.jpg

The older I get, the earlier it gets late.

ADSL2+   Billion 8800NL
Dabbler
Posts: 13
Thanks: 4
Registered: ‎10-04-2019

Re: Phone Bill.

ahh yeh it is a £55 credit limit.  I've not used any of it.

Dabbler
Posts: 13
Thanks: 4
Registered: ‎10-04-2019

Re: Phone Bill.

£55 credit, not minutes!