07-12-2020 6:00 PM - edited 07-12-2020 6:00 PM
Just wondering something. I have been charged £1.43 for a 7minute and 55 seconds phone call (of which the majority of the time I was kept waiting in a queue) to MyDentist yet I have a call allowance of 55 minutes. The phone number I called is, 01938 (which is Welshpool in Wales) 552222, which is in the neighbouring town to me. Is this right?
Thanks in advance.
Re: Phone Bill.
07-12-2020 7:06 PM - edited 07-12-2020 7:14 PM
...yet I have a call allowance of 55 minutes.
Some confusion here I think.
Unless you have a calling package, calls are charged at 15p per minute, rounded up to the next whole minute.
So that's 8 × 15p = £1·20 plus 23p call set up fee = £1·43.
When you say 55 minutes perhaps you're thinking of the £55 credit limit
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