Phasing out home phones
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- Phasing out home phones
Re: Phasing out home phones
30-01-2024 9:57 PM - edited 30-01-2024 9:57 PM
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@HPsauce - Wishing you good luck with whatever route you choose to do 👍
Re: Phasing out home phones
31-01-2024 1:07 PM
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Re: Phasing out home phones
31-01-2024 3:58 PM - edited 31-01-2024 4:02 PM
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@bmc I'm used to drilling holes in my walls to feed outside lighting, aerial cables etc. so not a problem. There are also heating pipes and mains cables in that area so I'd rather do it myself to be sure I miss them.
Hopefully I can persuade the engineer to run a new 4-core cable from the "torpedo" connector below my roof to service both existing and new master sockets. The current ancient cable looks more like thin twin speaker flex than anything!
I'm still not 100% certain which way I'm going to go, but an extra FTTC line, broadband-only, is likely. From PlusNet if they can do it at a competitive price; otherwise they'll eventually lose my business after more than 16 years (with a short dalliance elsewhere a few years back). The current BT phone line will in fact probably stay for some time for reasons that aren't relevant to explain here.
Out of interest, will my existing Hub One router work with FTTC or do I need the Hub Two? I prefer the Hub One as I can split the 2.4 and 5Ghz bands by name. From what I've read it should work.
Re: Phasing out home phones
31-01-2024 4:01 PM - edited 31-01-2024 4:01 PM
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@HPsauce Yep, it will work.
Re: Phasing out home phones
31-01-2024 8:34 PM
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I noticed @IMM mentioned a VOIP App on a smartphone for use with A&A, I think others have since.
Are there any (ideally free) that people recommend for an iPhone; the A&A support site mentions at least ten software phones.
Re: Phasing out home phones
31-01-2024 8:46 PM
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https://www.zoiper.com/ it's free for non-commercial use. Not used the iPhone version but have used the Android version for a while now.
Will work with A & A , in fact any SIP provider
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Phasing out home phones
31-01-2024 9:36 PM - edited 31-01-2024 9:55 PM
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Thanks @MisterW I just tried it. Works fine on 4G but not when the phone is on WiFi, no audio!
The App then produces a pop-up suggesting enabling Push notifications, a chargeable feature.
Is this an issue than can be overcome with router settings - I have a Hub One?
I'm not too fussed really as I would only expect to use the App as backup or when "out and about".
Edit: Now working fine, audio good on WiFi, without changing anything!
Re: Phasing out home phones
31-01-2024 9:52 PM
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@HPsauce did you setup port forwarding in your router's firewall, to point your A&A VoIP at your N300IP's LAN address ?
Re: Phasing out home phones
31-01-2024 9:54 PM - edited 31-01-2024 10:01 PM
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Hi @Anonymous no I did nothing in the router and the N300IP worked fine.
Oddly the App is now working, I've got sound both ways (on a WiFi connection calling from my BT landline) and no warning messages. But I changed nothing! 🤔
Then I did another test and it was silent again!
Re: Phasing out home phones
31-01-2024 9:59 PM - edited 31-01-2024 10:02 PM
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@HPsauce perhaps you need to use a different SIP port number for each VoIP device on your LAN ?
otherwise you will have two VoIP devices (N300 and your mobile) behind your router's IPv4 NAT listening for an incoming connection from the same source
Re: Phasing out home phones
31-01-2024 10:05 PM
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@HPsauce from here - https://support.aa.net.uk/VoIP_NAT
"If you have two similar VoIP phones behind a router using NAT, you may have to change the port settings on one phone. The local SIP port (often 5060) and the local RTP port(s) can't be the same on the 2 phones - if they are the same, you'll get weirdness on incoming calls."
Re: Phasing out home phones
31-01-2024 10:25 PM
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@HPsauce from here - https://support.aa.net.uk/VoIP_Phones_-_zoiper
there is a link for Zoiper Configuration instructions for Android and iOS
I don't know whether that is of any help ?
Re: Phasing out home phones
31-01-2024 11:03 PM
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Thanks @Anonymous I found those before installing/testing.
I think I'll just accept the way it is as I don't need it working on WiFi.
Re: Phasing out home phones
01-02-2024 7:52 AM
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Thanks @MisterW I just tried it. Works fine on 4G but not when the phone is on WiFi, no audio!
The App then produces a pop-up suggesting enabling Push notifications, a chargeable feature.
Is this an issue than can be overcome with router settings - I have a Hub One?
I'm not too fussed really as I would only expect to use the App as backup or when "out and about".
If you have both Zoiper & the N300 connected on the same A & A account from the same IP ( as it effectively will be on wifi ) then I suspect that is the problem. On a call , the A & A servers will attept to negotiate an RTP path with the active phone and I suspect the NAT situation is causing confusion.
TBH myself and colleagues have used zoiper quite extensively but probably never in that siuation, like you say its mainly for when away from home.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Phasing out home phones
01-02-2024 10:04 AM - edited 01-02-2024 10:07 AM
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Thanks @MisterW definitely a "Doh!" moment here, brain wasn't engaged properly when testing yesterday. 😓
I just unplugged the LAN connection on my N300IP and it all worked fine.
Whatever settings I need to change to get both working together are irrelevant as I don't need that, but I now know that if my N300 or broadband are down I still have use of the VOIP number via my iPhone, either roaming or on someone else's WiFi. 😎
I have an old spare iPhone that gets used for various random tasks; I'll configure with Zoiper as a backup device.
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