Permanently withold number
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- Permanently withold number
11-11-2016 10:09 PM
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Hi,
I believe I requested that my number be witheld when signing up to Plusnet, but this doesn't appear to have been done - speaking to a customer service rep via online chat I was told that it wasn't possible to permanently withold my number, could only do it by dialling 141 or whatever before each call, however having read a message on the forum it appears that this is incorrect.
Is it possible to permanently withold my number please?
Many Thanks
Daniel
Fixed! Go to the fix.
14-11-2016 11:53 AM
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Hi Daniel,
Generally we don't offer number withheld as a feature, however I cannot see any reason why we can't just offer this to you at a wholesale level. I'll get an order placed for you, and I'd recommend checking your line in 24 hours.
Matty
Re: Permanently withold number
14-11-2016 7:50 PM
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That's great - thanks very much.
Re: Permanently withold number
15-11-2016 11:40 AM
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Is it working for you now?
Matty
Re: Permanently withold number
15-11-2016 12:05 PM
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Thanks
Daniel
Re: Permanently withold number
15-11-2016 9:56 PM
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Re: Permanently withold number
03-10-2017 7:08 PM
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I am currently with BT but having had poor speed I fed up and considering changing currently I have this on my account is it possible to permently add with hold number to my account with plusnet if not I will have to look at another supplier.
Re: Permanently withold number
09-10-2017 4:29 PM
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Hi @Powell40,
Although this isn't really a feature we actively offer (You can't add it via the member centre as you can with other call features) if you do sign up with and drop us a message here on the forums we can arrange to get this sorted for you.
I hope this helps.
Re: Permanently withold number
10-07-2018 3:49 PM
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Hello, please can you also do this for me, I thought my number would transfer over and still be withheld. Many thanks
Re: Permanently withold number
10-07-2018 5:10 PM
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Hi there.
We can do this for you. I have raised a ticket on your account regarding this, if you can please respond to that I can get this actioned for you. You can view the ticket at https://www.plus.net/wizard/?p=view_question&id=178535085
Re: Permanently withold number
11-07-2018 8:28 AM
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Re: Permanently withold number
11-07-2018 10:36 AM
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Thanks @bistellio, I've done that for you now which should be ready within a few hours.
Re: Permanently withold number
11-07-2018 12:01 PM
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Re: Permanently withold number
11-07-2018 12:10 PM
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Re: Permanently withold number
21-09-2018 5:37 PM
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Hi, I would like my number permanently witheld. How do I go about getting this done?
Regards
david
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