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Permanently withhold number on outgoing calls

missusbee
Newbie
Posts: 1
Registered: ‎12-06-2020

Permanently withhold number on outgoing calls

I have recently transferred my home phone service from BT to PlusNet.

My BT service withheld my number from all outgoing calls and I’d really like this feature on my PlusNet service. I’m struggling to get through by telephone and see that the online chat is offline right now.

Please could someone from PlusNet arrange for the permanent number withheld feature to be added to my service?

Thank you.

2 REPLIES 2
198kHz
Seasoned Hero
Posts: 5,731
Thanks: 2,779
Fixes: 41
Registered: ‎30-07-2008

Re: Permanently withhold number on outgoing calls

@missusbee Welcome to the forum.  🙂

Someone will be along shortly to arrange this from the Help Team.

Don't forget that there are two versions of Permanent Withhold, with or without 1470 override, so be sure to request the right one.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
LordFoul
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 779
Fixes: 32
Registered: ‎06-08-2018

Re: Permanently withhold number on outgoing calls

Hi @missusbee,

 

Thanks for getting in touch, I appreciate your query.

 

Can you please confirm your request here so I can arrange this for you?

 

Thanks - LF