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Permanantly withholding number - initially told no

FIXED
mikcatta
Dabbler
Posts: 18
Fixes: 1
Registered: ‎03-09-2019

Permanantly withholding number - initially told no

Morning

 

I asked to permanently with-hold our number via web-chat, but was initially told no it can't be done. Thankfully, I quoted a forum posting from this site. He then magically changed his mind and said it would be actioned within 24 hours!

 

Cheers

Mike

 

 

 

 

Tags (2)
3 REPLIES 3
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,457
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Registered: ‎26-03-2018

Re: Permanantly withholding number - initially told no

Fix

Hi @mikcatta,

I'm sorry for any confusion that this may have caused you. Please let us know if there's anything further that we may be able to help with and we'll be happy to take a look into it with you.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
198kHz
Seasoned Hero
Posts: 5,634
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Registered: ‎30-07-2008

Re: Permanantly withholding number - initially told no


@mikcatta 

Welcome to the forum.  Smiley

@mikcatta wrote:

...but was initially told no it can't be done.


Sadly, an all too common occurrence.  Sad

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)
mikcatta
Dabbler
Posts: 18
Fixes: 1
Registered: ‎03-09-2019

Re: Permanantly withholding number - initially told no

Thank you, I *think* I am learning the hard way.