Permanantly withholding number - initially told no

[#1]

Morning

I asked to permanently with-hold our number via web-chat, but was initially told no it can't be done. Thankfully, I quoted a forum posting from this site. He then magically changed his mind and said it would be actioned within 24 hours!

Cheers

Mike

[#2 · Accepted solution]

Hi @mikcatta,

I'm sorry for any confusion that this may have caused you. Please let us know if there's anything further that we may be able to help with and we'll be happy to take a look into it with you.

[#3]

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@mikcatta 

Welcome to the forum. 

@mikcatta wrote:

...but was initially told no it can't be done.

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Sadly, an all too common occurrence. 

[#4]

Thank you, I *think* I am learning the hard way.