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Permanantly withholding number - initially told no

FIXED
Newbie
Posts: 3
Registered: ‎03-09-2019

Permanantly withholding number - initially told no

Morning

 

I asked to permanently with-hold our number via web-chat, but was initially told no it can't be done. Thankfully, I quoted a forum posting from this site. He then magically changed his mind and said it would be actioned within 24 hours!

 

Cheers

Mike

 

 

 

 

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Plusnet Help Team
Plusnet Help Team
Posts: 1,113
Thanks: 129
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Registered: ‎26-03-2018

Re: Permanantly withholding number - initially told no

Fix

Hi @mikcatta,

I'm sorry for any confusion that this may have caused you. Please let us know if there's anything further that we may be able to help with and we'll be happy to take a look into it with you.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
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Hero
Posts: 3,920
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Registered: ‎30-07-2008

Re: Permanantly withholding number - initially told no


@mikcatta 

Welcome to the forum.  Smiley

@mikcatta wrote:

...but was initially told no it can't be done.


Sadly, an all too common occurrence.  Sad

When somebody says it’s not about the money, it’s about the money.
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Newbie
Posts: 3
Registered: ‎03-09-2019

Re: Permanantly withholding number - initially told no

Thank you, I *think* I am learning the hard way.