Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Paying for a year and adding options - When?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Paying for a year and adding options - When?
Paying for a year and adding options - When?
16-11-2014 10:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've recently changed my broadband package to include the phone, and am waiting for the line to change over on the 26th November. I would like to pay for the whole year so I get the saver rate, plus add one of the monthly options. I was hoping there would be a way to do this made clear when I put the order through, but it wasn't mentioned anywhere and there is no information I can find about it. Surely many people will have the same question? Obviously I want to sort this out before the phone line changed to Plusnet from BT, and before my first bill is generated. Should I just wait for the 26th and then add the option I want, and will it become clear then how to pay for the year without also having to pay the first month's line rental?
Thanks,
Geoff.
Thanks,
Geoff.
Message 1 of 4
(1,234 Views)
3 REPLIES 3
Re: Paying for a year and adding options - When?
17-11-2014 10:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there zackarydoo,
I'm sorry you didn't find that too clear, however you can head here to add <a href="https://www.plus.net/home-broadband/line-rental-saver/">Line Rental Saver</a> You'll also find information about billing and a link to the terms and conditions there.
I'm not sure by monthly options if you mean <a href="http://www.plus.net/support/phone/call_features.shtml">call features</a> or a monthly <a href="https://portal.plus.net/upgrade_process.html?memberheader=upgrade">call plan</a> but there's your links to change those via our website.
Any other questions just let us know.
I'm sorry you didn't find that too clear, however you can head here to add <a href="https://www.plus.net/home-broadband/line-rental-saver/">Line Rental Saver</a> You'll also find information about billing and a link to the terms and conditions there.
I'm not sure by monthly options if you mean <a href="http://www.plus.net/support/phone/call_features.shtml">call features</a> or a monthly <a href="https://portal.plus.net/upgrade_process.html?memberheader=upgrade">call plan</a> but there's your links to change those via our website.
Any other questions just let us know.
Message 2 of 4
(506 Views)
Re: Paying for a year and adding options - When?
17-11-2014 11:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your reply Adam. I have looked there before but once I've logged into my account, this is the message I receive:
You need to have an existing Plusnet phone service to take advantage of Line Rental Saver.
You can switch your phone line to Plusnet now and sign up for Line Rental Saver.
My order is already in progress but the line hasn't been changed over yet, so I see no way to choose the saver option.
The other thing I meant is that I want to add call features (caller display) to the line.
Thanks.
You need to have an existing Plusnet phone service to take advantage of Line Rental Saver.
You can switch your phone line to Plusnet now and sign up for Line Rental Saver.
My order is already in progress but the line hasn't been changed over yet, so I see no way to choose the saver option.
The other thing I meant is that I want to add call features (caller display) to the line.
Thanks.
Message 3 of 4
(506 Views)
Re: Paying for a year and adding options - When?
19-11-2014 2:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 4 of 4
(506 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Paying for a year and adding options - When?