Panasonic Telephone Compatibility with Plusnet
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Re: Panasonic Telephone Compatibility with Plusnet
05-05-2021 1:05 PM
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Hi, you were correct. I passed your suggestion on to the Openreach Engineer. You were correct and he has now resolved it at the exchange.
many thanks for your assistance
Re: Panasonic Telephone Compatibility with Plusnet
05-05-2021 10:02 PM
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Excellent! Good result.
No problem, thanks for the confirmation.
Re: Panasonic Telephone Compatibility with Plusnet
30-05-2021 8:23 AM
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Nice piece of detective work and good searching of the forums. It’s a pity that there is no simple test CPs can run to identify this recurrent BTOR issue - the failure to remove the exchange side TPs when upgrading from ADSL to fibre. Odd that such has the effect of killing CLI presentation.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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