The real mystery is why we have to go through this rigmarole every year. Look out for the ONE, yes one only, email from Plusnet warning my contract is about to expire. Must remember to do it before 24 Jan. Two weeks later, prompted only by my memory, not from any further reminder from Plusnet, oh MG, only a day or two to go. Phone up. Promised all will be sorted out. Note to self, check the bill when it comes through. That's just Plusnet, then all through the year repeat ad infinitum with home insurance, car insurance, car breadown insurance, boiler breadown insurance, plumbing insurance, domestic appliance insurance, computer insurance. They all put whacking increases on, then back down only if you are prepared to go through this process what seems like several times a month. So thanks for putting it right, but please take some of the above to heart.
