Over charging for calls.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Over charging for calls.
Over charging for calls.
10-07-2011 11:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
One other thing can the Tariff be easier to find instead of hidden in a long list of questions.
Re: Over charging for calls.
10-07-2011 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Over charging for calls.
10-07-2011 1:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
http://www.plus.net/support/phone/home_phone/billing.shtml#howMuch
"7. How much do chargeable calls cost?
Our Home Phone Tariff confirms the cost of different calls types and setup fees.
Calls are charged for minimum length of 1 minute and are rounded up to the next minute*
The setup fee (if applicable) is added
The total is rounded up to the nearest penny"
As itsme says calls up to a minute to 0845 (when not included in package) 6.4p+10.9p=17.3p and that is rounded up to 18p.
Re: Over charging for calls.
10-07-2011 1:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I once had BT try to charge me £2.50 a month low usage charge on a line because I didn't make enough outgoing calls on the line. It was in fact a disaster recovery line on which I receive one test call a month, but for which we pay BT the standard rental.
Re: Over charging for calls.
10-07-2011 2:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: itsme According to my calculations it's 10.9p setup charge plus 6.4p per minute = 17.3p
Re: Over charging for calls.
10-07-2011 4:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Over charging for calls.
11-07-2011 10:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Over charging for calls.
12-07-2011 9:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sadly BT seem to have forgotten they no longer use humans to make the connection, it is all done using computer network switching at almost zero cost per call. If was a cynical person I might say they use the technique to obfuscate their real call costs.
Re: Over charging for calls.
20-08-2011 10:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it was me, id setup a sipgate account and just pop a tenner on it, id set it up with (i cant remember its name but i'll describe, its a mobile phone with voip and wifi on their site , when your within range of a wifi signal, you can make landline calls and its only £29.00) that phone, and if i want to make calls that are chargable, i'd use that
simple
Re: Over charging for calls.
20-08-2011 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I now have Plusnet included calls any time for £3.50 a month. Which compared with around £5.00 for two months with the Swiss company.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Over charging for calls.