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Old Bills

ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Old Bills

How do I view the details of phone bills that are older than one year.  I go to Home Phone Control Panel, click the Itemised Bill tab and I can view the last 12 bills.  But I want to go back two years, not one.
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,917
Thanks: 621
Fixes: 174
Registered: ‎27-04-2007

Re: Old Bills

Hi ReedRichards,
Itemised bills are only available for 12 months at a time.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: Old Bills

So I have discovered.  Unfortunately I moved my phone service to Plusnet about 18 months ago so have lost the details of 6 bills because I haven't looked back until now.  I'm surprised the Security Services let Plusnet get away with keeping such a short call record.