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Number with held but need 1470

Harman110
Newbie
Posts: 4
Registered: ‎16-01-2020

Number with held but need 1470

My number is withheld (and I want that to remain) but I can see from previous posts that if I want to selectively show my number using the 1470 feature, this has to be enabled. Please can you enable this on my line. I cant currently call my sister 😞

Thanks and regards

Ann Harman

3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,322
Thanks: 9,218
Fixes: 1,478
Registered: ‎21-04-2017

Re: Number with held but need 1470

Thanks for your post @Harman110 

I'm sorting this for you now and you should be able to un-withhold your number using 1470 after an hour.

Let me know if there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,322
Thanks: 9,218
Fixes: 1,478
Registered: ‎21-04-2017

Re: Number with held but need 1470

Hi @Harman110 as an update on this, the order I placed to change the configuration in the call feature hasn't completed yet, but I'm monitoring this and I'll let you know once it has gone through.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,322
Thanks: 9,218
Fixes: 1,478
Registered: ‎21-04-2017

Re: Number with held but need 1470

It's just me again. I can confirm the order has completed so you should now be able to un-withhold your number at will

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team