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Number Porting

jmcgarrigle
Grafter
Posts: 58
Registered: ‎02-12-2013

Number Porting

Hi,
Is it possible to port in a telephone number, to an existing line which already has Plusnet service (Line Rental and FTTC) on it?
Example;
Line A (Plusnet), with FTTC
Line B (BT)
Can I transfer the number from Line B to Line A (ceasing line B in the process), and keep all services active as normal on Line A?
Thanks!
1 REPLY
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Number Porting

Yes, we should be able to do that for you though it will mean you'll go for a short while without broadband. Your best bet would be to give us a call and talk to the House Moves team - they'd be the best ones to get this sorted out for you.
Hope that helps.