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Nuisance calls!

Pawsitivity
Hooked
Posts: 8
Registered: ‎22-03-2020

Nuisance calls!

On my goodness, I've been a Plusnet customer for a couple of weeks the number of nuisance calls to me are INSANE. I've been on the TPS for years with no problems. Why is this happening?????? 😡

7 REPLIES 7
198kHz
Seasoned Hero
Posts: 5,635
Thanks: 2,648
Fixes: 38
Registered: ‎30-07-2008

Re: Nuisance calls!

Do you have the same number, or did it change when you came to Plusnet?

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)
Pawsitivity
Hooked
Posts: 8
Registered: ‎22-03-2020

Re: Nuisance calls!

Same number for years
Tags (1)
BrightonRock
Pro
Posts: 471
Thanks: 124
Fixes: 7
Registered: ‎09-04-2016

Re: Nuisance calls!

Have you considered Plusnet Call Protect? It is free. You can set it up yourself in "Your Account" on the website.Home > My Perks > Call Features

Pawsitivity
Hooked
Posts: 8
Registered: ‎22-03-2020

Re: Nuisance calls!

Yes, but I just couldn't work my way around the website, it just took me round and round in circles, it was really hard to use so just thought I was on the wrong track

BrightonRock
Pro
Posts: 471
Thanks: 124
Fixes: 7
Registered: ‎09-04-2016

Re: Nuisance calls!

Have you found your way there now? I gave you the route in my first post.

I agree it well hidden; it took me about 5 - 10  minutes to find the route even though I knew the general area to look.. .Somewhere on the website - although I have never found it - there is also claimed to be the attached guidance.

Pawsitivity
Hooked
Posts: 8
Registered: ‎22-03-2020

Re: Nuisance calls!

I'm trying now.

It has to be activated - thank you for the guide there.

Sadly 1572 doesn't seem to work on my phone?

BrightonRock
Pro
Posts: 471
Thanks: 124
Fixes: 7
Registered: ‎09-04-2016

Re: Nuisance calls!

Give it 24 hours