Nuisance Calls increase since PlusNet
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Nuisance Calls increase since PlusNet
18-08-2014 6:43 PM
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A lot from " Microsoft Computer Support" Obviously a scam of some kind.
Now, in order to block " withheld numbers" I am expected to pay £4.00 a month....
PlusNet - sounds like you're on a winner here.... I'm NOT a happy bunny !!!
Re: Nuisance Calls increase since PlusNet
18-08-2014 6:54 PM
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You do need caller id though.
Re: Nuisance Calls increase since PlusNet
18-08-2014 7:37 PM
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The 'Microsoft Computer Support' scam seems to come in waves. I had a lot of calls a year or two ago (when my phone service was with BT) but none recently
Re: Nuisance Calls increase since PlusNet
19-08-2014 10:55 AM
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Welcome to the Forums.
I'm sorry to hear you're receiving nuisance calls.
I've had a look at your line and can see that we transferred you from your previous provider and kept the same number that you had previously and you're also on Ex-Directory. This indicates that it isn't something that we've done with your line as everything's stayed the same as when you were with your previous provider, it could just be a coincidence that you started getting these calls when you transferred over.
You can find our guide on nuisance calls here: http://www.plus.net/support/phone/nuisance_calls.shtml
Hope this helps.
Re: Nuisance Calls increase since PlusNet
19-08-2014 1:14 PM
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Solar panels / insulation / boilers / energy savings ...
already had 2 today, including 1 abandoned call.
Re: Nuisance Calls increase since PlusNet
19-08-2014 2:01 PM
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Many calls appear to be international, though often show a UK CLID.
Re: Nuisance Calls increase since PlusNet
09-01-2015 10:53 AM
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Time to change that to optin!
Having said that, you need to search in various online listings and each one of them needs to be contacted via email and have it DELETED from their list - names and address included - IT IS THE LAW they HAVE to comply!
Re: Nuisance Calls increase since PlusNet
12-01-2015 8:44 AM
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Re: Nuisance Calls increase since PlusNet
01-06-2016 11:15 AM
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The Law has changed since then, they have to show the number - it cannot be hidden.
In theory [because it is!] you mus answer and tell them to de-list you and they MUST comply, do they?
Re: Nuisance Calls increase since PlusNet
03-06-2016 1:59 PM
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Surely it cannot be THAT hard for Phone Providers to allow you to block an incoming number? With the ever increasing problem of junk phone calls from people abroad who quite frankly couldnt give a **** about our rules and laws and regulations, this needs to be addressed.
I Pay for the rental of a line and also the provision of my calls, I should not have to expect to receive junk [-Censored-] if I dont want to.
PLUSNET - your award winning services which you are happy to crow about on TV Adverts, where is it when it comes to blocking nuisance calls????
Re: Nuisance Calls increase since PlusNet
03-06-2016 3:40 PM - edited 03-06-2016 3:46 PM
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Generally speaking.
Let's not kid ourselves.
ALL communications via phone are 'Computer' controlled - i.e. we can virtually manage ANY call/number if the Main Telecommunication Company allows it - i.e. BT.
Costs? I guess not much!
This is political will - as usual.
How many calls are going through the 'internet' and we are made believe they are not = costs far less to Companies.
A bit like the Mobile Data Robbery going on where Data costs 20x or more that it should - with the excuse of bandwidth.
How come you get FREE Wi-Fi ONLY if you sign up with BT [again]?
This is 2016, not 1916 !
PS how do you think we are tapped if the need arises!
ADDITION, I am SURE we now have a direct Microwave link of ALL Mobile phones and a 'main cable trunk 'coming from BT Central to GCHQ [which we obviously need to keep UK safe] - I mean, you do not need to have 160 IQ to get it, right?
In the name of security ALL is possible, then it is not when WE need something, because we pay for that too!
Re: Nuisance Calls increase since PlusNet
03-06-2016 3:51 PM
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We can provide 'Choose to Refuse' which is a call blocking call feature. However this would not stop the withheld number calls/international calls/withheld international calls unfortunately.
With the ever increasing problem of junk phone calls from people abroad who quite frankly couldnt give a **** about our rules and laws and regulations
This is part of the problem. Although pnPhorum has said that laws have changed and 'they' have to not withhold their number, this doesn't stop people out of jurisdiction continuing to hide their number or spoof a fake number (I had one the other day and the number read back to me when dialing 1471 was 001234567890, seems legit)
From what I've read, call blocking call features aren't the best way to go to try and stop this. Although they may help reduce the numbers of cold calls you receive, from what I've read, call blocking handsets are the best way to go
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