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Not my home phone number on Bills & Payments

Bluebaur
Interested
Posts: 1
Registered: ‎06-09-2018

Not my home phone number on Bills & Payments

Whilst checking via the my Member Centre, I note that the telephone number listed under Bills & Payments is not mine. The number is not known to me and is in a different STD area. The credit available appears to be incorrect also.

Please advise.

1 REPLY 1
JonoH
Community Gaffer
Community Gaffer
Posts: 4,304
Thanks: 7,395
Fixes: 153
Registered: ‎29-09-2011

Re: Not my home phone number on Bills & Payments

Hi @Bluebaur and welcome to the forums.

Thats a strange issue, can you get a screenshot and PM it me please so I can take it to our Incident Management Team for investigation?

 Jono H
 Plusnet Community Manager