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Non existence of engineer on startup day

Petegl
Newbie
Posts: 2
Registered: ‎21-11-2015

Non existence of engineer on startup day

Why do you say an engineer wil call on the startup day to check phone,  broadband and no-one comes they send email to say job done when it is wrong .you have connected our phone to a house half a mile away so they are getting our calls and we have no phone at all yet
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,962
Thanks: 1,570
Fixes: 481
Registered: ‎01-01-2012

Re: Non existence of engineer on startup day

From looking at your account this is sorted now?
Let us know if you're still having issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team