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Noisy phone line again

sleckonby
Newbie
Posts: 1
Registered: 13-05-2014

Noisy phone line again

Had the same problem a while ago and then agin lately.  It was originally fixed but I raised a fault on 22nd April.  An engineer paid a visit but did nothing.  I asked for another engineer who came and found a fault fairly quickly.  This  was repaired but he was unable to test the line due to equipment failure and said to report it if it came back. 
This has happened but I'm unable to get throught o the call centre due to the queue and, being at work, i can't hang around on the phone.  Can we please have the engineer back to finally get it sorted.
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Noisy phone line again

Is the noise still evident if the phone is connected just on it's own without the router and microfilter connected?
Chris Pettitt
Cloud Environments Engineer