Noisy line phone has returned after the problem was resolved

[#1]

Have a very noisy landline and we've had multiple problems in the past. I can't seem to contact the relevant person by email or online chat to deal with this. This is a business line in a remote Welsh valley, where mobile phones do not work so I am unable to call on another line. Is there anyone who can help with an email or if Plusnet sees this can they do something about this as this is affecting the business in a negative way.

Thanks in advance

[#2]

Sorry to see this, tests aren't indicating any obvious causes for the issue so I've added an update to your account here with some advice on what to do next: https://www.plus.net/wizard/?p=view_question&id=191897411

Please keep us posted here.