cancel
Showing results for 
Search instead for 
Did you mean: 

Noisy Line

SKneaded
Hooked
Posts: 8
Registered: ‎26-06-2015

Noisy Line

Hi, our phone line is making a static/crackling noise that is making it difficult to listen to people on the other end of the line. I tried following the online troubleshooting but at the point where it checks the line, the internet connection cuts off, then after a few minutes the page says an error has occured. Would it be possible to check the line and get back to me through the forum?
Thanks.
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Noisy Line

Testing now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Noisy Line

The tests couldn't detect the problem, so the next step is to book an engineer. Can you reply to Ticket 106451216 with the info requested and I'll get this sorted.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff