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Noise on phone line...slow internet

lonestag
Hooked
Posts: 9
Registered: ‎22-07-2012

Noise on phone line...slow internet

‎11-04-2017 2:41 PM

 Have really bad noise when making calls....have tried connecting phone into main socket...no difference...have tried a different....no difference...can you request an engineer to visit my property ASAP please.....I had a fault a few months ago also my Internet speed has dropped dramatically 

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Gel
Aspiring Champion
Posts: 2,335
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007

Re: Noise on phone line...slow internet

‎11-04-2017 2:57 PM

You need to follow faults procedure by clicking on relevant link below.

Broadband Connection Troubleshooter

Contact/Chat : CHAT service often suspended though!
BT Wholesale Speed Test:
PN Network Status:
Land Line Connection_Troubleshooter:
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Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Noise on phone line...slow internet

‎11-04-2017 3:01 PM

I'm sorry to hear you're having problems with your phone service. I've raised a ticket on to your account. If you let me know once you've replied I can get the engineer booked in for you. I apologise for the inconvenience caused.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
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