No phone line

[#1]

Just tried to raise a ticket and not sure if I succeeded.

I have no dial tone on my land line although my internet is working perfectly. I'd appreciate someone checking to see if I've managed to raise a ticket and if not could a helpful member of Plusnet please do so?

[#2]

Please ignore this as I now have a reference number for the external fault. 

[#3]

I'm glad to hear you sorted this.

With that said, I've had a look into this anyway and I can see our suppliers advised us this morning that they believe the issue to be resolved now. Is your phone working now?

[#4]

Thanks @Gandalf for checking.  Not only is my phone line now working but I received a call on my mobile to inform me that the issue was resolved after they had 'cleared a fault' at the exchange.

Quick resolution with no hassle, brilliant service.

[#5]

Cheers for coming back to us. I'm glad everything is working now.
Please let us know if you need any further help at all.