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No landline today Isle of Wight

FIXED
electra
Hooked
Posts: 7
Fixes: 1
Registered: ‎02-09-2018

No landline today Isle of Wight

Anyone know if the landlines are not working I have internet. Where can I find out if it is Plusnet or my handset?

 

3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,237
Thanks: 267
Fixes: 26
Registered: ‎02-08-2007
electra
Hooked
Posts: 7
Fixes: 1
Registered: ‎02-09-2018

Re: No landline today Isle of Wight

Thanks just did the line test, thats the prob, first time anything like this has happened we dont use the LL much so no big deal.

deank
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 325
Fixes: 14
Registered: ‎23-11-2017

Re: No landline today Isle of Wight

Hi there,

 

I have checked your line for you, and it's showing an external issue on the line. I have raised this to Openreach for you, and an engineer will be out externally within 48 hours. You don't need to be in for this visit.

 

Please let us know if you are still having issues on Thursday.