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No interrupted dial tone when voicemails waiting/Broadband crawling to a halt

onlyme2014
Newbie
Posts: 9
Registered: ‎25-05-2014

No interrupted dial tone when voicemails waiting/Broadband crawling to a halt

Hello, new customer to Plusnet and wondered whether others experience the same issue: since moving to Plusnet we no longer have an interrupted dial tone when we have voicemails waiting-customer service had no clue when i called.
Also, broadband slowly crawling to a over last week, anyone else had similar issues?
Thanks
1 REPLY
Highlighted
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: No interrupted dial tone when voicemails waiting/Broadband crawling to a halt

Regarding the broadband crawling
If you can post the information requested here we may be able to assist http://community.plus.net/forum/index.php/topic,96155.0.html
Regarding Voice Mail it sounds as though something is screwed and will need staff to help on Tuesday - in the meantime if you click on remove features under https://portal.plus.net/plustalk/index.php?page=wlr_add_call_features do you get  a popup that there is a change pending