No dialtone.

[#1]

I have the same problems for a few days know there is no way to be able to report this problem which is very bad for plus net as thy should have a side to be able to report this problems. They have a video to solve this problems before contacting them I have done every thing that they suggest, but the problem persist. At the end of the video the man said if the problem persist give as a call is this stupid or what????????????????? 

Moderator's note by Mike (Mav): Changed thread title after splitting to own thread.

[#2]

Moderator's note:

Post split from https://community.plus.net/t5/Home-Phone/Excruciating-support-system/td-p/1494386/jump-to/first-unre... for better visibilty and title changed.

[#3]

Hi there. I'm sorry to hear you're experiencing problems with your phone service.

I can see you've contacted us and we've arranged an engineer visit. Can you let us know how it goes?

[#4]

Looking at this again, I can see our suppliers have cancelled the visit because they've identified the problem is related to a common fault in your area. We'll provide an update when we know more.