Hello - I am not getting any dial tone on my home phone. It was working fine until a few days ago, but seems to be completely dead now.
When I dial the home number from my mobile, it rings out. I've also checked the sound on the handset is working, and it seems fine
Fixed! Go to the fix.
Thanks for your post @nollag2006
I'm sorry for the issues with your phone. I've tested your line today and the tests aren't showing any issues. Can you try plugging an alternative phone handset (preferably corded if possible) into the test socket explained Here?
With regards to logging into your account online we've got an issue raised and logged about this we're hoping to fix soon.