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No dial tone

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Posts: 1
Registered: ‎13-07-2017

No dial tone

Hi there Plusnet

i have no dial tone, fault checker say oops please call ...... getting no where with online chat and the customer support line states current wait is nearing 45 minutes.

Broadband is ok (although the light is flashing on the router) I have checked filters and different phone no help.

Can you please run a line check and log it with BT?

thanks in advance
Aspiring Champion
Posts: 2,247
Thanks: 270
Fixes: 26
Registered: ‎02-08-2007
Plusnet Help Team
Plusnet Help Team
Posts: 8,208
Thanks: 1,062
Fixes: 407
Registered: ‎01-01-2012

Re: No dial tone

From looking at your account the troubleshooter has logged the fault for you.

We'll get that picked up as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team