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No dial tone

Batman01388
Interested
Posts: 1
Registered: ‎20-12-2016

No dial tone

Hi.. I have had no dial tone for two days what I'm aware of  Internet works

 

i have tried calling. Waited 30 mins

 

i have tried chat. Waited 20 mins

 

I have tried all the trouble shooting and checked the service announcements.  No issues announced BUT I've seem another post about exchange problems.. not sure if it's mine as no announcements. 

1 REPLY 1
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 570
Fixes: 139
Registered: ‎22-08-2015

Re: No dial tone

Hello @Batman01388

 

Sorry to hear you're having problems with your phone. Looking into your account I can see you've since called us and reported the fault.

 

Checking for fault updates, our suppliers are requesting an engineer appointment to progress the fault. I've updated your ticket on your account with a couple of checks to do before we arrange the engineer.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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