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No dial tone

marktewk
Newbie
Posts: 4
Registered: ‎24-03-2013

No dial tone

No dial tone on phone.  Broadband working fine.
Ticket raised online (number 89747151) at 11:22 (am) on Friday 8 August.  Unplugged all phones still no dial tone from master socket.  Automated response from Plusnet but nothing else.  It's now 00:50 Saturday 9 August.
First problem since service started with Plusnet.
2 REPLIES 2
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: No dial tone

Hi marktewk,
I see that your fault was raised for repair on the 9th and the fix has been scheduled. Please let us know how you get on with having this fault resolved if this hasn't been rectified already.
marktewk
Newbie
Posts: 4
Registered: ‎24-03-2013

Re: No dial tone

No change yet as at 04:50 on Wednesday 13 August.  My finger is hovering over the call button....