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No dial tone

Fantomas101
Newbie
Posts: 6
Registered: ‎25-07-2014

No dial tone

Hi
I recently got my line installed, fibre broadband is connected albeit at 7Mbs, but I'm working on that !! Smiley
However, when I pick up the phone I get no dial tone, just 3 beeps and a message on the phone display that says Busy.  Although very occasionally I do get an actual dial tone.
I have dialled 1571 to check for messages but the same thing happens.
I guess it may be the phone itself, but I wanted to double check before I go out and buy a fresh one.
Thanks
Matthew
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 28,505
Thanks: 6,298
Fixes: 1,459
Registered: ‎11-01-2008

Re: No dial tone

If you've got a mobile give them a call on the 03 number so it doesn't cost a fortune, they should be able to run some checks for you. I'd have thought it sounds like a line fault more than a hardware fault. Have you tried ringing yourself?
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ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: No dial tone

Notwithstanding, it's no bad thing to have a simple corded phone that does not need a power supply that you can use to make and receive land-line calls in the event of a power cut - even if you don't use it otherwise.  You should be able to find one for about £10.