No dial tone
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- Re: No dial tone
26-10-2020 10:28 AM
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Hello - I am not getting any dial tone on my home phone. It was working fine until a few days ago, but seems to be completely dead now.
When I dial the home number from my mobile, it rings out. I've also checked the sound on the handset is working, and it seems fine
Any suggestions?
Fixed! Go to the fix.
Re: No dial tone
26-10-2020 10:42 AM
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This is the place to start - https://www.plus.net/help/phone/
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: No dial tone
26-10-2020 10:44 AM
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Tried that - no joy
Re: No dial tone
26-10-2020 10:47 AM
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What happened?
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: No dial tone
26-10-2020 11:16 AM
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Nothing - thats the problem
Re: No dial tone
27-10-2020 4:23 PM
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Can anyone help on this?
Whenever I try to log into my account, I am greeted with a grey screen so not getting very far!
28-10-2020 8:34 AM
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Thanks for your post @nollag2006
I'm sorry for the issues with your phone. I've tested your line today and the tests aren't showing any issues. Can you try plugging an alternative phone handset (preferably corded if possible) into the test socket explained Here?
With regards to logging into your account online we've got an issue raised and logged about this we're hoping to fix soon.
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