No dial tone
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- Re: No dial tone
No dial tone
20-12-2016 9:53 PM
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Hi.. I have had no dial tone for two days what I'm aware of Internet works
i have tried calling. Waited 30 mins
i have tried chat. Waited 20 mins
I have tried all the trouble shooting and checked the service announcements. No issues announced BUT I've seem another post about exchange problems.. not sure if it's mine as no announcements.
Re: No dial tone
21-12-2016 9:17 AM
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Hello @Batman01388
Sorry to hear you're having problems with your phone. Looking into your account I can see you've since called us and reported the fault.
Checking for fault updates, our suppliers are requesting an engineer appointment to progress the fault. I've updated your ticket on your account with a couple of checks to do before we arrange the engineer.
If this post resolved your issue, please click the 'This fixed my problem' button
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