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No dial tone

Newbie
Posts: 2
Registered: ‎07-12-2015

No dial tone

I received an email and text message from plusnet saying that my phone line is working, but the phone line is dead, no dial tone. I've done all the basic stuff i.e. unplugging, changing phones...but nothing.  Angry
How do I fix it?

Thanks.
1 REPLY 1
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Plusnet Help Team
Plusnet Help Team
Posts: 7,687
Thanks: 843
Fixes: 332
Registered: ‎01-01-2012

Re: No dial tone

Sorry to hear it's not working.
Our tests have found a external fault which we've raised to our suppliers.
We'll get that fixed for you as soon as we can.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team