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No dial tone or incoming calls

FIXED
map1984
Dabbler
Posts: 10
Thanks: 2
Registered: ‎13-08-2018

No dial tone or incoming calls

Hi my net still works but my phones totally dead. I did the line test but it's inconclusive, and the help centre line seems to be closed at this time. I'm not sure what to do, I've tried a different phone into the master socket, which was no different. Thanks for any advice.
3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 27,036
Thanks: 5,360
Fixes: 1,344
Registered: ‎11-01-2008

Re: No dial tone or incoming calls

Welcome. to the Forum Smiley

Have you tried raising a fault at https://faults.plus.net ?

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Tallowhand
Plusnet Help Team
Plusnet Help Team
Posts: 14
Thanks: 9
Fixes: 1
Registered: ‎01-12-2020

Re: No dial tone or incoming calls

Fix

Hi @map1984 I'm sorry to hear you've lost your dial tone. I've managed to locate an external fault, which I've raised to our suppliers for investigation. I've also opened a ticket on your account which you can view here.

 Tony Hills
 Plusnet Help Team
map1984
Dabbler
Posts: 10
Thanks: 2
Registered: ‎13-08-2018

Re: No dial tone or incoming calls

Thank you very much!!