No dial tone on home phonE

[#1]

Please look into this as a meter of urgency. I have no phone line to dial out or receive calls. Mobile network coverage here is poor. I’m shielding so this is my only lone of communication. Please check line to see if there is a fault. Thank you 

[#2]

Hi @Lainee,

Thank you for taking your time to get in touch.

I am very sorry that you are having a problem with our service. I can see that you have since been in touch with our support team who have raised a support question on your account. You can view this on the following link.

https://www.plus.net/wizard/?p=view_question&id=201933579

Kind regards,

Josh