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No dial tone, no line, NO response!

Jowaters
Not applicable
Posts: 2
Registered: ‎23-11-2014

No dial tone, no line, NO response!

My phone line went down on Wednesday, I reported it and it was due to be fixed Friday night. It is still not working, and I have had NO updates, no response to messages, and there seems to be no-one answering phone support, which is costing me money because I have to call from a mobile because my landline ISN'T WORKING!  What is going on?
3 REPLIES 3
RobPN
Hero
Posts: 4,761
Thanks: 2,473
Fixes: 13
Registered: ‎17-05-2013

Re: No dial tone, no line, NO response!

If you have inclusive minutes on your mobile service it might pay you to call support using the '03' number on this page.
Jowaters
Not applicable
Posts: 2
Registered: ‎23-11-2014

Re: No dial tone, no line, NO response!

No, I don't have inclusive minutes - pay as you go I'm afraid.
picbits
Rising Star
Posts: 3,428
Thanks: 22
Registered: ‎18-01-2013

Re: No dial tone, no line, NO response!

There is a live online chat facility that has recently been released but I wouldn't have a clue where to find it I'm afraid - it has been discussed recently on here though.
http://community.plus.net/forum/index.php/topic,133706.0.html