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No dial tone no broadband

cmaguire769
Newbie
Posts: 1
Registered: ‎03-04-2020

No dial tone no broadband

I have no dial tone, no broadband. 
I cannot get through to an advisor on the phone line. I have been told someone from open reach will need to go to the exchange to investigate the problem. This is a problem in my area as my neighbours do not have any dial tone or broadband either. 
bt aren’t willing to help as I’m a plus net customer

1 REPLY 1
tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: No dial tone no broadband

@cmaguire769 I can see that you logged this issue already and it has been resolved, glad to see you're back online. Smiley

 Noor
 Plusnet Help Team