No dial tone and slow fiber speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: No dial tone and slow fiber speed
No dial tone and slow fiber speed
03-01-2018 5:14 PM - edited 04-01-2018 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi guys,
I have just switched over my phone and fiber connection today from BT, but I have no dial tone on the phone and the router is really slow, only connecting at 8mb (normally around 30mb) , the phone rings but when i answer there is no one there and the call cuts off. I'm guessing the speed issue is to do with the phone line not working properly?
I have taken the faceplate off and tried the test socket I have also tried a different wired phone but still no dial tone. I tried the phone checker via the plusnet website but I keep getting an error message saying "oops something seems to have gone wrong"
Could someone offer any help please, many thanks.
Re: No dial tone and slow fiber speed
06-01-2018 10:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Now sorted after calling PN
Re: No dial tone and slow fiber speed
07-01-2018 5:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Welcome to the Community Forums @Mr_SWF
Glad to hear it's sorted. Let us know if there is anything further we can help with.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: No dial tone and slow fiber speed